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Alumni Profile
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Design, green
chemistry, fresh fragrances prove a successful Method |
Adam Lowry (BS ‘96 ChemE) is the
co-founder and vice president of Method, a fast-growing startup company
in a very mature industry: household cleaning products. Lowry and Eric
Ryan, who were high school buddies, founded the company in 2000 with
the belief that they could revitalize the drudgery of cleaning with soaps
and sprays designed to be easy on the eyes, nose, and the environment.
Sure enough, it has taken off. Revenues are in the tens of millions of
dollars and their products are on the shelves of Target, Safeway, and
many other stores.
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Method has
an intriguing slogan, “People Against Dirty.” What does that
mean? |
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If you look at the words themselves
it seems like a negative message. But it’s actually a very positive
message. It allows you to make fun of the establishment and also make
fun of yourself and the kind of ridiculous things you do to clean and
maintain your home. But what we’re doing is creating a cause. What
Method is about is really revolutionizing the way, the method, pun intended,
you use to clean. People Against Dirty is our rallying cry and our army
of consumers and employees that make it a reality. |
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So then what are you rebelling
against? |
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Why do we clean our homes with
dirty things? Why do we use toxic cleaners that blast away dirt and cause
harm to our families? Why are we harming the environment as we are flushing
these things down the drain? Why are our cleaning products so ugly that
we have to hide them under sinks? Why do they smell so bad? Why do we
have to wear masks or open windows when we’re cleaning the house?
What’s worse, the stuff you are cleaning or the stuff you are using
to clean it up?
We’re designing a better product experience in all of its facets.
Not just green, not just smelling good, not just pretty looking but all
these things together in a method that would be just plain obviously
a better way to clean your home. |
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How does you chemical engineering background
matter in your work? |
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I always describe myself as kind of a T-shaped person. I have this
depth of expertise in chemical engineering — it’s not nearly
as deep as a lot of other chemical engineers — but one of my strengths
is that I’m not I-shaped. I can speak the languages of business
and of marketing. That’s really what I’m doing day in and
day out here at Method.
What I like about having the chemical engineering background is two things.
First of all, in order to do something really well you need to have the
basic fundamental technical understanding of what you are going to do.
You can’t ever design a truly wonderful product experience if you
can’t build it up from the foundations. Number two is that one of
the things I pride myself on is continually trying to master new things
and quite frankly, when you’ve mastered some of the stuff in chemical
engineering you can master anything.
I knew early on that I wasn’t going to go design reactors for a
living. I was interested in using my studies as a foundation for building
something much broader and bigger than necessarily what you’ll learn
in the classroom every day.
One of the things in previous jobs that I had been really frustrated with
was working in environmental circles but preaching to the converted. Method
doesn’t do that. We call ourselves “hip not Hippie.” What
it means is people who aren’t previously environmentally concerned
come into the Method brand, learn about the mission, learn about what we’re
doing, and it starts to percolate into their personal lifestyle in a way
that reinforces responsible habits and green habits. But it’s not in
a way that tries to educate them about what’s wrong with the world
and solving world problems. We don’t ask you to trade off by using
a green cleaner that doesn’t work. This is something that fits your
lifestyle. It’s
as hip as you are but it’s also as conscious as you are. Without the
chemical engineering foundation there, that could have never happened. We
couldn’t have built that from the top down. |
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What’s going on chemically such that
Method’s products are both green and effective? |
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The simple word is “design.” We won’t do anything
that we can’t do as well as the nastiest thing on the market. So
for example, we don’t have a toilet bowl cleaner right now. Toilet
bowl cleaners are generally phosphoric or sulfuric acid and they work
great. They blast all that limescale off of your toilet. I can do a toilet
bowl cleaner, and I can make it smell great and I can make it beautiful
and I can make it environmentally friendly but if I do those things I
haven’t found a way to make it work as well as phosphoric acid
yet. But in every other area where you do see us having products we’ve
been able to solve that challenge. A lot of times that means we’re
using like a cocktail approach, so rather than a single active ingredient
we’re using multiple active ingredients. We’re designing
synergistic chemistries to create a product where the whole is greater
than the sum of its parts. It gives it versatility. It allows it to attack
soils with different mechanisms. So rather than using reactive chemistry — bleach,
for example, is a reactive chemistry — we use adsorptive chemistries,
surfactant chemistries. It’s more finesse chemistry than bazooka
chemistry.
Risk equals the hazard of the chemical times its exposure. Most companies
focus on the exposure in that equation. They’ll say, use triclosan,
which is a hazardous antimicrobial agent at low levels, i.e. low exposure,
and it’s safe, i.e. low risk. What Method does is we focus on the
hazard side of the equation and we design away hazard. If you only use
stuff that is not hazardous then exposure can be infinite and the risk
is still zero. That is a fundamental tenet of green chemistry. If Method
stuff gets into the liquid waste stream or into the air or even our ground
water you don’t have to worry about it at any exposure level.
What we do in the design phase when we’re setting out what’s
going to be the chemistry in product XYZ, we’re making sure that
we can find a way of creating elegant chemical solutions rather than ones
that are cheap, fast, and dirty. I don’t do that alone, by the way.
There are a lot of really well-qualified people here that have more depth
of expertise in chemistry than I do. We have an advisory panel of chemists
who help us with this stuff. |
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So how has the company grown? |
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We’re just about to hire our 50th employee. We are doubling
every year in both people and revenue. We’re a profitable business.
And those 100 percent year-over-year growth rates are something we’re
maintaining even though we have a decent overall size magnitude of business
right now. It’s pretty unheard of in this industry to be growing
that quickly.
One of the things I very deeply believe in is the notion of commercial
environmentalism. I don’t think that some of the environmental
issues we have today are going to be solved by policy making. I believe
that regulation is just a sign of design failure. It’s actually
through channeling the creativity and ingenuity and the drive of entrepreneurs
who have found a way to align environmental interest with business interest
rather than having them trade off as they traditionally do.
I was always frustrated by the idea that what was good for the environment
and good for business were always things that were seen as competing
and trading off. It was my time at Stanford where I developed a belief
that they weren’t opposing sciences, they were the same science.
That is where the inspiration came about to create a business where as
it grew, the positive benefit for the environment grew with it. It’s
through that model, and having more businesses like Method that align
business and environmental interests that issues like this are going
to get solved. Hybrid cars are a great example of exactly that happening.
This is something I was working on in the early 90s when I was there at
school. Now it feels like we are at a tipping point where there are more
people looking at these issues and there are commercial successes with
responsible products, not just because they are responsible but because
they are better. They are not successful because they are green, green
is an aspect of their quality. They are successful because of their
quality. That’s very core to my philosophy. It’s been great
seeing those things happen. |
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July 2006
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Last Modified: April 24 2008 12:58:52 PM |
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